Universal interface language icons

The Universal interface language icons consist of guidelines improving the design of interfaces between transport users and the digital mobility system, to overcome barriers affecting the accessibility of transport services, especially for vulnerable-to-exclusion user groups.

Nowadays, offering effective information to all possible kinds of users is vital, especially when it comes to mobility. To overcome the language and socio-cultural barriers, INDIMO will adopt the Universal Language approach to the design of interfaces and communication campaigns for accessible transport services. Proper communication in public spaces and transport hubs includes both wayfinding and information seeking and the overall user experience. Such communication must reach users before and during their journeys, especially in critical situations or emergencies.

Starting from an in-depth analysis of the state-of-the-art and the collection of users’ needs and requirements, the Universal interface language icons will contain a catalogue of symbols, icons, images and signals. These guidelines will include the theoretical framework behind the catalogue, recommendations and tools supporting the interfaces design and examples of application.

Universal interface language icons

The Universal interface language icons complement the Universal Design Manual. They will be deployed and tested in the INDIMO pilots, where feedback will be collected to revise and improve the guidelines.

Universal Design Manual

Universal design manual

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Policy Evaluation Tool

Policy evaluation tool