TRA 2022 – Including the excluded: how can design of digital delivery service address cybersecurity concerns of vulnerable users

Capaccioli Andrea, Urciuoli Luca, Di Ciommo Floridea., Rondinella Gianni, Giorgi Sabina, Hueting Rebecca (2023). Published in the Proceedings of the Transport Research Arena (TRA) Conference. 14-17 November 2022

https://doi.org/10.1016/j.trpro.2023.11.791