By Floridea di Ciommo, CambiaMo and Madrid pilot site leader
On the 21st of September the Madrid pilot conducted its first online redesign workshop. The participants were developers, operators, users, users’ representatives UX specialists, public officers, researchers. The result of the workshop is the roadmap of the UDM recommendations for implementation. For the short-term implementation the following were identified: easy login through other platforms; contrast adjustment and personalization; and simplification of language either in legal notice, terms of service and privacy conditions. CoP participants will actively cooperate for simplifying the platform language. The medium and long-term actions will focus on co-producing with the vulnerable users’ organizations an inclusivity training course for the Pajara riders, and endorsing an awareness campaign.